Openreach Fast Broadband Project Update

Updated: Oct 6, 2021

I received an email from Openreach (and I think that a similar email will have been sent to everyone who signed up):

We have now carried out our initial surveys and planning and you may start to see some people from Openreach in and around the community.

We will notify you when service is live, and you can place an order for Ultrafast Full Fibre broadband.

I understand from an Openreach surveyor, whom I recently met, that the build itself is expected to start around the beginning of June and it should be completed in the summer.

And I have just received a further email from Openreach:

"The project is progressing well and we expect the network to be ready for service by October 2021."

How will the install work?

Openreach will be installing broadband connections for those who have signed up for the new fast fibre broadband. My understanding of what will happen is:

For those properties with overhead landline connections, using telephone poles, the fibre connection will be an overhead connection using the same telephone poles. It will terminate on the outside wall of the property.

For those properties with a “new” ducted underground landline connection (installed during the last 20 years or so) the fibre connection will use the same duct. It will terminate on the outside wall of the property.

For properties with an old underground landline (which is not ducted) the fibre connection will terminate at the boundary of the plot (referred to as the curtilage).

When the Openreach build is completed you will need to sign up with an Internet Service Provider (ISP) and the ISP will complete the connection from the Openreach termination point into the property. This could be significantly more expensive where the Openreach termination is at the boundary of the plot, as it will involve installing a new duct between the boundary of the plot and the dwelling.

David Quas


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